Rug Care


CUSTOMER SERVICE

CARING FOR YOUR SUMAQ RUG

Your Sumaq Rug is an important investment and should be preserved as any other piece of art in your home.

Here are some benefits you get from your Sumaq rug. You have acquired a rug made with natural fibers (Alpaca, Llama, Wool), so keep in mind these natural characteristics:

  1. Each Aplaca fiber has a three-dimensional spiraling crimp that gives it natural elasticity.
  2. Naturally flame retardant.
  3. Naturally resistant to soil and dirt. The surface of a Alpaca fiber is covered by a thin protective membrane which gives Alpaca its ability to shed water. Besides, the fiber is made up of overlapping scales arranged like roof shingles. These scales keep dust and dirt near the surface where it can easily be released by vacuuming.
  4. At times of high humidity, Alpaca fibers absorb moisture and then release this moisture again when the atmosphere is dry.
  5. Alpaca keeps the air free of many harmful pollutants, continually purifying your indoor air for up to 30 years.

Regular Care
  1. Vacuum your rug regularly – once or twice a week.
  2. Clean spots quickly.
  3. Use the services of a professional rug cleaning company once a year.

But accidents happen – the kids, the dog, a clumsy party guest. In fact, removal of spots and spills is one of the most crucial areas of rug maintenance. When anything is dropped or spilled, quick response with the proper cleaning material can save the day...and your rug!


When an accident happens:

1. Blot up liquids with white paper towels or absorbent cloth; scoop up solids with the end of a knife or spoon.

2. Treat the spot with any of these cleaning solutions:

  1. Mix one teaspoon of clear dish washing liquid or detergent powder (containing no bleaches or strong alkalines) with a cup of warm (not hot) water. This solution must be well rinsed with clear water.
  2. Use laundry soap (containing no bleach).

3. Apply spot removal agent to clean towel or cloth, not directly to the spot. Use small quantities at a time. Always work inwards from the edge to prevent spreading. Do not rub, as this may cause the spot to spread or distort the pile. Do not over-wet the carpet pile.

4. Afterwards, blot as dry as possible with clean towel.


Most grocery and hardware stores carry rug spot removal products. Read the instructions before using the product in order to make sure it is designed for natural fibers.

Enjoy and take care of your Sumaq Rug


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